Information about The Solar Installer Accelerator!

Terms of use
RenuLogix (a dba of Energy Advisors Hub, Inc.)

DEFINITIONS

“RL” means the RenuLogix.com (A DBA OF ENERGY ADVISORS HUB, INC.) company described in the “RL Contracting Entity, Notices, Governing Law, and Venue” section below.

“Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity. “Control,” for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity.

“User” means, in the case of an individual accepting these terms on his or her own behalf, such individual, or, in the case of an individual accepting this Agreement on behalf of a company or other legal entity, an individual who is authorized by Customer to use a Service, for whom Customer has purchased a subscription (or in the case of any Services provided by RL without charge, for whom a Service has been provisioned), and to whom Customer (or, when applicable, RL at Customer’s request) has supplied a user identification and password (for Services utilizing authentication). Users may include, for example, employees, consultants, contractors and agents of Customer, and third parties with which Customer transacts business.

“Platform” means the RL cloud-based software system/platform which provides services and tools for the solar installation market such as marketing, proposal generator, sales and project management.

“Operator” is a user (per customer) with administrative access to the Platform.

“Dealer” is a RL customer who is in the business of originating projects for Installers through RL Platform.

“Installer” is a RL customer who is in the business of sourcing and installing projects through the Platform...

“Agreement” means this Master Subscription Agreement.

“Beta Services” means RL services or functionality that may be made available to Customer to try at its option at no additional charge which is clearly designated as beta, pilot, limited release, developer preview, non-production, evaluation, or by a similar description.

“Content” means information obtained by RL from publicly available sources or its third-party content providers and made available to Customer through the Services, Beta Services or pursuant to an Order Form (see the relevant Exhibit A), as more fully described in the Documentation.

“Customer” means (A) in the case of an individual accepting this Agreement on his or her own behalf, such individual, or (B) in the case of an individual accepting this Agreement on behalf of a company or other legal entity, the company or other legal entity for which such individual is accepting this Agreement, and Affiliates of that company or entity (for so long as they remain Affiliates) which have entered into Order Forms.

“Customer Data” means electronic data and information submitted by or for Customer to the Services, excluding Content and Non-RL Applications.

“Documentation” means the applicable documentation describing the Services, terms and conditions and guidelines, training in use of Services.

“Malicious Code” means code, files, scripts, agents, or programs intended to do harm, including, for example, viruses, worms, time bombs and Trojan horses.

“Free Services” means Services that RL makes available to Customers free of charge. Free Services exclude Services offered as a free trial and Purchased Services.

“Buyers-Club/Hardware Marketplace” means an online marketplace operated by RL for Installers to purchase hardware for projects.

“Installation Marketplace” means an online marketplace operated by RL for Dealers to source installers for their Projects. 

“Financing Marketplace” means an online marketplace operated by RL for Customers to source financing services for their projects.

“Order Form” means an ordering document or online order specifying the Services to be provided hereunder that is entered into between Customer and RL or any of their Affiliates, including any addenda and supplements thereto. By entering into an Order Form hereunder, an Affiliate agrees to be bound by the terms of this Agreement as if it were an original party hereto.

“Price List” means a pricing list for RenuLogix services.

“Purchased Services” means Services that Customer or Customer’s Affiliate purchases under an Order Form or online purchasing portal, as distinguished from Free Services or those provided pursuant to a free trial.

“Services” means the products and services that are ordered by Customer under an Order Form or online purchasing portal or provided to Customer free of charge (as applicable) or under a free trial, and made available online by RL, including associated RL offline or mobile components, as described in the Documentation. “Services” exclude Content and Non-RL Applications.

“Commission/Sales and Marketing Markup” means the amount of money that the Installer must pay to the Dealer for receiving projects.

“Design and Engineering Services” means services that: 1. prepare the solar permit package and submit it to the permitting authority 2. prepare the PTO (Permission to Operate) package and submit it to the Utility Company.

 “Digital Marketing Services” means one or a combination of the following services: 1. Website Development, 2. Content Marketing 3. Social Media Management, 4. SEO (Search Engine Optimization), 5. Social Media Marketing Ads, Online Lead Origination, Online Appointment Origination. 

“Lead” means a homeowner with a self-disclosed credit score of 650+ (FICO) who is interested in installing solar systems for their house and has NOT scheduled an appointment with a RL Dealer. 

“Appointment” means a homeowner with a credit score of 650+ who is interested in installing a solar system for their house and has scheduled a consultation appointment.

“Project” refers to a home energy upgrade project. Typically, it includes installations of solar panels. It may also include energy storage, electrical vehicle charger, smart electric panel, HVAC and lighting automation, HVAC, window, roof upgrade, etc. “Non-RL Application” means Web-based, mobile, offline, or other software functionality that interoperates with a Service, that is provided by Customer or a third party. Non-RL Applications, other than those obtained or provided by Customer, will be identifiable as such.

“Platform Access” means the ability to access the Platform tools based on your type of access. For example: 

[] Dealer (Sales Only) utilize lead transferring, appointment setting, installation marketplace, sales tools, and proposal/project monitoring tools

[] Installer (Engineering, Procurement, and Construction Only) utilize lead transferring, appointment setting, sales tools, buyers-club/hardware marketplace, and proposal/project monitoring tools

[] Channel Partners: Manufacturers, Suppliers, etc.


RL RESPONSIBILITIES

  1. Provision of Purchased Services. RL will (a) make the Services and Content available to Customer pursuant to this Agreement, and the applicable Order Forms and Documentation, (b) provide applicable RL standard support for the Purchased Services to Customer at no additional charge, and/or upgraded support if purchased, (c) use commercially reasonable efforts to make the online Purchased Services available 24 hours a day, 7 days a week, except for: (i) planned downtime (of which RL shall give advance electronic notice), and (ii) any unavailability caused by circumstances beyond RL’s reasonable control, including, for example, an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labor problem (other than one involving RL employees), Internet service provider failure or delay, Non-RL Application, or denial of service attack, and (d) provide the Services in accordance with laws and government regulations applicable to RL’s provision of its Services to its customers generally (i.e., without regard for Customer’s particular use of the Services), and subject to Customer’s and Users’ use of the Services in accordance with this Agreement, the Documentation and the applicable Order Form.

  2. Protection of Customer Data. RL will maintain appropriate administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of Customer Data, as described in the Documentation. Those safeguards will include, but will not be limited to, measures designed to prevent unauthorized access to or disclosure of Customer Data (other than by Customer or Users).  For the purposes of the Standard Contractual Clauses, Customer and its applicable Affiliates are each the data exporter, and Customer's acceptance of this Agreement, and an applicable Affiliate's execution of an Order Form, shall be treated as its execution of the Standard Contractual Clauses and Appendices. Upon request by Customer made within 30 days after the effective date of termination or expiration of this Agreement, RL will make Customer Data available to Customer for export or download as provided in the Documentation. After such a 30-day period, RL will have no obligation to maintain or provide any Customer Data, and as provided in the Documentation will thereafter delete or destroy all copies of Customer Data in its systems or otherwise in its possession or control, unless legally prohibited.

  3. RL Personnel. RL will be responsible for the performance of its employees and their compliance with RL’s obligations under this Agreement, except as otherwise specified in this Agreement.

  4. Beta Services. From time to time, RL may make Beta Services available to the Customer at no charge. The Customer may choose to try such Beta Services or not in its sole discretion. 

  5. Free Trial. If Customer registers on RL’s or an Affiliate’s website for a free trial, RL will make the applicable Service(s) available to Customer on a trial basis free of charge until the earlier of (a) the end of the free trial period for which Customer registered to use the applicable Service(s), or (b) the start date of any Purchased Service subscriptions ordered by Customer for such Service(s), or (c) termination by RL in its sole discretion. Additional trial terms and conditions may appear on the trial registration web page. Any such additional terms and conditions are incorporated into this Agreement by reference and are legally binding.

ANY DATA CUSTOMER ENTERS INTO THE SERVICES, AND ANY CUSTOMIZATIONS MADE TO THE SERVICES BY OR FOR CUSTOMER, DURING CUSTOMER’S FREE TRIAL WILL BE PERMANENTLY LOST UNLESS CUSTOMER PURCHASES A SUBSCRIPTION TO THE SAME SERVICES AS THOSE COVERED BY THE TRIAL, PURCHASES APPLICABLE UPGRADED SERVICES, OR EXPORTS SUCH DATA, BEFORE THE END OF THE TRIAL PERIOD.

NOTWITHSTANDING THE “REPRESENTATIONS, WARRANTIES, EXCLUSIVE REMEDIES AND DISCLAIMERS” SECTION AND “INDEMNIFICATION BY RL” SECTION BELOW, DURING THE FREE TRIAL THE SERVICES ARE PROVIDED “AS-IS” WITHOUT ANY WARRANTY AND RL SHALL HAVE NO INDEMNIFICATION OBLIGATIONS NOR LIABILITY OF ANY TYPE WITH RESPECT TO THE SERVICES FOR THE FREE TRIAL PERIOD UNLESS SUCH EXCLUSION OF LIABILITY IS NOT ENFORCEABLE UNDER APPLICABLE LAW IN WHICH CASE RL’S LIABILITY WITH RESPECT TO THE SERVICES PROVIDED DURING THE FREE TRIAL SHALL NOT EXCEED $1,000.00. WITHOUT LIMITING THE FOREGOING, RL AND ITS AFFILIATES AND ITS LICENSORS DO NOT REPRESENT OR WARRANT TO CUSTOMER THAT: (A) CUSTOMER’S USE OF THE SERVICES DURING THE FREE TRIAL PERIOD WILL MEET CUSTOMER’S REQUIREMENTS, (B) CUSTOMER’S USE OF THE SERVICES DURING THE FREE TRIAL PERIOD WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR, AND (C) USAGE DATA PROVIDED DURING THE FREE TRIAL PERIOD WILL BE ACCURATE. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THE “LIMITATION OF LIABILITY” SECTION BELOW, CUSTOMER SHALL BE FULLY LIABLE UNDER THIS AGREEMENT TO RO AND ITS AFFILIATES FOR ANY DAMAGES ARISING OUT OF CUSTOMER’S USE OF THE SERVICES DURING THE FREE TRIAL PERIOD, ANY BREACH BY CUSTOMER OF THIS AGREEMENT AND ANY OF CUSTOMER’S INDEMNIFICATION OBLIGATIONS HEREUNDER.

CUSTOMER SHALL REVIEW THE APPLICABLE SERVICE’S DOCUMENTATION DURING THE TRIAL PERIOD TO BECOME FAMILIAR WITH THE FEATURES AND FUNCTIONS OF THE SERVICES BEFORE MAKING A PURCHASE.

  1. Free Services. RL may make Free Services available to Customers. Use of Free Services is subject to the terms and conditions of this Agreement. In the event of a conflict between this section and any other portion of this Agreement, this section shall control. Free Services are provided to Customers without charge up to certain limits as described in the Documentation. Usage over these limits requires Customer’s purchase of additional resources or services. Customer agrees that RL, in its sole discretion and for any or no reason, may terminate Customer’s access to the Free Services or any part thereof. Customer agrees that any termination of Customer’s access to the Free Services may be without prior notice, and Customer agrees that RL will not be liable to Customer or any third party for such termination. Customer is solely responsible for exporting Customer Data from the Free Services prior to termination of Customer’s access to the Free Services for any reason, provided that if RL terminates Customer’s account, except as required by law RL will provide Customer a reasonable opportunity to retrieve its Customer Data. 

NOTWITHSTANDING THE “REPRESENTATIONS, WARRANTIES, EXCLUSIVE REMEDIES AND DISCLAIMERS” SECTION AND “INDEMNIFICATION BY RL” SECTION BELOW, THE FREE SERVICES ARE PROVIDED “AS-IS” WITHOUT ANY WARRANTY AND RL SHALL HAVE NO INDEMNIFICATION OBLIGATIONS NOR LIABILITY OF ANY TYPE WITH RESPECT TO THE FREE SERVICES UNLESS SUCH EXCLUSION OF LIABILITY IS NOT ENFORCEABLE UNDER APPLICABLE LAW IN WHICH CASE RL’S LIABILITY WITH RESPECT TO THE FREE SERVICES SHALL NOT EXCEED $1,000.00. WITHOUT LIMITING THE FOREGOING, RL AND ITS AFFILIATES AND ITS LICENSORS DO NOT REPRESENT OR WARRANT TO CUSTOMER THAT: (A) CUSTOMER’S USE OF THE FREE SERVICES WILL MEET CUSTOMER’S REQUIREMENTS, (B) CUSTOMER’S USE OF THE FREE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR, AND (C) USAGE DATA PROVIDED THROUGH THE FREE SERVICES WILL BE ACCURATE. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THE “LIMITATION OF LIABILITY” SECTION BELOW, CUSTOMER SHALL BE FULLY LIABLE UNDER THIS AGREEMENT TO RL AND ITS AFFILIATES FOR ANY DAMAGES ARISING OUT OF CUSTOMER’S USE OF THE FREE SERVICES, ANY BREACH BY CUSTOMER OF THIS AGREEMENT AND ANY OF CUSTOMER’S INDEMNIFICATION OBLIGATIONS HEREUNDER.


RL RESPONSIBILITIES

  1. Provision of Purchased Services. RL will (a) make the Services and Content available to Customer pursuant to this Agreement, and the applicable Order Forms and Documentation, (b) provide applicable RL standard support for the Purchased Services to Customer at no additional charge, and/or upgraded support if purchased, (c) use commercially reasonable efforts to make the online Purchased Services available 24 hours a day, 7 days a week, except for: (i) planned downtime (of which RL shall give advance electronic notice), and (ii) any unavailability caused by circumstances beyond RL’s reasonable control, including, for example, an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labor problem (other than one involving RL employees), Internet service provider failure or delay, Non-RL Application, or denial of service attack, and (d) provide the Services in accordance with laws and government regulations applicable to RL’s provision of its Services to its customers generally (i.e., without regard for Customer’s particular use of the Services), and subject to Customer’s and Users’ use of the Services in accordance with this Agreement, the Documentation and the applicable Order Form.

  2. Protection of Customer Data. RL will maintain appropriate administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of Customer Data, as described in the Documentation. Those safeguards will include, but will not be limited to, measures designed to prevent unauthorized access to or disclosure of Customer Data (other than by Customer or Users).  For the purposes of the Standard Contractual Clauses, Customer and its applicable Affiliates are each the data exporter, and Customer's acceptance of this Agreement, and an applicable Affiliate's execution of an Order Form, shall be treated as its execution of the Standard Contractual Clauses and Appendices. Upon request by Customer made within 30 days after the effective date of termination or expiration of this Agreement, RL will make Customer Data available to Customer for export or download as provided in the Documentation. After such a 30-day period, RL will have no obligation to maintain or provide any Customer Data, and as provided in the Documentation will thereafter delete or destroy all copies of Customer Data in its systems or otherwise in its possession or control, unless legally prohibited.

  3. RL Personnel. RL will be responsible for the performance of its employees and their compliance with RL’s obligations under this Agreement, except as otherwise specified in this Agreement.

  4. Beta Services. From time to time, RL may make Beta Services available to the Customer at no charge. The Customer may choose to try such Beta Services or not in its sole discretion. 

  5. Free Trial. If Customer registers on RL’s or an Affiliate’s website for a free trial, RL will make the applicable Service(s) available to Customer on a trial basis free of charge until the earlier of (a) the end of the free trial period for which Customer registered to use the applicable Service(s), or (b) the start date of any Purchased Service subscriptions ordered by Customer for such Service(s), or (c) termination by RL in its sole discretion. Additional trial terms and conditions may appear on the trial registration web page. Any such additional terms and conditions are incorporated into this Agreement by reference and are legally binding.

ANY DATA CUSTOMER ENTERS INTO THE SERVICES, AND ANY CUSTOMIZATIONS MADE TO THE SERVICES BY OR FOR CUSTOMER, DURING CUSTOMER’S FREE TRIAL WILL BE PERMANENTLY LOST UNLESS CUSTOMER PURCHASES A SUBSCRIPTION TO THE SAME SERVICES AS THOSE COVERED BY THE TRIAL, PURCHASES APPLICABLE UPGRADED SERVICES, OR EXPORTS SUCH DATA, BEFORE THE END OF THE TRIAL PERIOD.

NOTWITHSTANDING THE “REPRESENTATIONS, WARRANTIES, EXCLUSIVE REMEDIES AND DISCLAIMERS” SECTION AND “INDEMNIFICATION BY RL” SECTION BELOW, DURING THE FREE TRIAL THE SERVICES ARE PROVIDED “AS-IS” WITHOUT ANY WARRANTY AND RL SHALL HAVE NO INDEMNIFICATION OBLIGATIONS NOR LIABILITY OF ANY TYPE WITH RESPECT TO THE SERVICES FOR THE FREE TRIAL PERIOD UNLESS SUCH EXCLUSION OF LIABILITY IS NOT ENFORCEABLE UNDER APPLICABLE LAW IN WHICH CASE RL’S LIABILITY WITH RESPECT TO THE SERVICES PROVIDED DURING THE FREE TRIAL SHALL NOT EXCEED $1,000.00. WITHOUT LIMITING THE FOREGOING, RL AND ITS AFFILIATES AND ITS LICENSORS DO NOT REPRESENT OR WARRANT TO CUSTOMER THAT: (A) CUSTOMER’S USE OF THE SERVICES DURING THE FREE TRIAL PERIOD WILL MEET CUSTOMER’S REQUIREMENTS, (B) CUSTOMER’S USE OF THE SERVICES DURING THE FREE TRIAL PERIOD WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR, AND (C) USAGE DATA PROVIDED DURING THE FREE TRIAL PERIOD WILL BE ACCURATE. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THE “LIMITATION OF LIABILITY” SECTION BELOW, CUSTOMER SHALL BE FULLY LIABLE UNDER THIS AGREEMENT TO RO AND ITS AFFILIATES FOR ANY DAMAGES ARISING OUT OF CUSTOMER’S USE OF THE SERVICES DURING THE FREE TRIAL PERIOD, ANY BREACH BY CUSTOMER OF THIS AGREEMENT AND ANY OF CUSTOMER’S INDEMNIFICATION OBLIGATIONS HEREUNDER.

CUSTOMER SHALL REVIEW THE APPLICABLE SERVICE’S DOCUMENTATION DURING THE TRIAL PERIOD TO BECOME FAMILIAR WITH THE FEATURES AND FUNCTIONS OF THE SERVICES BEFORE MAKING A PURCHASE.

  1. Free Services. RL may make Free Services available to Customers. Use of Free Services is subject to the terms and conditions of this Agreement. In the event of a conflict between this section and any other portion of this Agreement, this section shall control. Free Services are provided to Customers without charge up to certain limits as described in the Documentation. Usage over these limits requires Customer’s purchase of additional resources or services. Customer agrees that RL, in its sole discretion and for any or no reason, may terminate Customer’s access to the Free Services or any part thereof. Customer agrees that any termination of Customer’s access to the Free Services may be without prior notice, and Customer agrees that RL will not be liable to Customer or any third party for such termination. Customer is solely responsible for exporting Customer Data from the Free Services prior to termination of Customer’s access to the Free Services for any reason, provided that if RL terminates Customer’s account, except as required by law RL will provide Customer a reasonable opportunity to retrieve its Customer Data. 

NOTWITHSTANDING THE “REPRESENTATIONS, WARRANTIES, EXCLUSIVE REMEDIES AND DISCLAIMERS” SECTION AND “INDEMNIFICATION BY RL” SECTION BELOW, THE FREE SERVICES ARE PROVIDED “AS-IS” WITHOUT ANY WARRANTY AND RL SHALL HAVE NO INDEMNIFICATION OBLIGATIONS NOR LIABILITY OF ANY TYPE WITH RESPECT TO THE FREE SERVICES UNLESS SUCH EXCLUSION OF LIABILITY IS NOT ENFORCEABLE UNDER APPLICABLE LAW IN WHICH CASE RL’S LIABILITY WITH RESPECT TO THE FREE SERVICES SHALL NOT EXCEED $1,000.00. WITHOUT LIMITING THE FOREGOING, RL AND ITS AFFILIATES AND ITS LICENSORS DO NOT REPRESENT OR WARRANT TO CUSTOMER THAT: (A) CUSTOMER’S USE OF THE FREE SERVICES WILL MEET CUSTOMER’S REQUIREMENTS, (B) CUSTOMER’S USE OF THE FREE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR, AND (C) USAGE DATA PROVIDED THROUGH THE FREE SERVICES WILL BE ACCURATE. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THE “LIMITATION OF LIABILITY” SECTION BELOW, CUSTOMER SHALL BE FULLY LIABLE UNDER THIS AGREEMENT TO RL AND ITS AFFILIATES FOR ANY DAMAGES ARISING OUT OF CUSTOMER’S USE OF THE FREE SERVICES, ANY BREACH BY CUSTOMER OF THIS AGREEMENT AND ANY OF CUSTOMER’S INDEMNIFICATION OBLIGATIONS HEREUNDER.


NON-RL PRODUCTS AND SERVICES

  1. Non-RL Products and Services. RL or third parties may make available (for example, through a Marketplace or otherwise) third-party products or services, including, for example, financing marketplace, hardware marketplace and installation marketplace. Any acquisition by Customer of such products or services, and any exchange of data between Customer and any Non-RL provider, product or service is solely between Customer and the applicable non-RL-RL provider. RL does not warrant or support Non-RL Applications or other non-RL products or services, whether or not they are designated by RL as “certified” or otherwise, unless expressly provided otherwise in an Order Form. RL is not responsible for any disclosure, modification or deletion of Customer Data resulting from access by such Non-RL Application or its provider.

  2. Integration with Non-RL Applications. The Services may contain features designed to interoperate with Non-RL Applications. RL cannot guarantee the continued availability of such Service features and may cease providing them without entitling Customer to any refund, credit, or other compensation, if for example and without limitation, the provider of a Non-RL Application cease to make the Non-RL Application available for interoperation with the corresponding Service features in a manner acceptable to RL.


FEES AND PAYMENT

  1. Fees. Customer will pay all fees specified in Order Forms. Except as otherwise specified herein or in an Order Form, (i) fees are based on Services, (ii) payment obligations are non- cancelable and fees paid are non-refundable, and (iii) quantities purchased cannot be decreased during the relevant subscription term.

  2. Invoicing and Payment. Customer will provide RL with valid and updated credit card information, or with a valid purchase order or alternative document reasonably acceptable to RL. If Customer provides credit card information to RL, Customer authorizes RL to charge such credit card for all Purchased Services listed in the Order Form for the initial subscription term and any renewal subscription term(s) as set forth in the “Term of Purchased Subscriptions” section below. Such charges shall be made in advance, either annually or in accordance with any different billing frequency stated in the applicable Order Form. If the Order Form specifies that payment will be by a method other than a credit card, RL will invoice Customer in advance and otherwise in accordance with the relevant Order Form. Unless otherwise stated in the Order Form, invoiced fees are due on the invoice date. Customer is responsible for providing complete and accurate billing and contact information to RL and notifying RL of any changes to such information.

  3. Overdue Charges. If any invoiced amount is not received by RL by the due date, then without limiting RL’s rights or remedies, (a) those charges may accrue late interest at the rate of 1.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower, and/or (b) RL may condition future subscription renewals and Order Forms on payment terms shorter than those specified in the “Invoicing and Payment” section above.

  4. Suspension of Service and Acceleration. If any charge owing by Customer under this or any other agreement for services is 30 days or more overdue, (or 10 or more days overdue in the case of amounts Customer has authorized RL to charge to Customer’s credit card), RL may, without limiting its other rights and remedies, accelerate Customer’s unpaid fee obligations under such agreements so that all such obligations become immediately due and payable, and suspend Services until such amounts are paid in full, provided that, other than for customers paying by credit card or direct debit whose payment has been declined, RL will give Customer at least 10 days’ prior notice that its account is overdue, in accordance with the “Manner of Giving Notice” section below for billing notices, before suspending services to Customer.

  5. Payment Disputes. RL will not exercise its rights under the “Overdue Charges” or “Suspension of Service and Acceleration” section above if Customer is disputing the applicable charges reasonably (at the company’s discretion) and in good faith and is cooperating diligently to resolve the dispute.

  6. Taxes. RL's fees do not include any taxes, levies, duties or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, assessable by any jurisdiction whatsoever (collectively, “Taxes”). Customer is responsible for paying all Taxes associated with its purchases hereunder. If RL has the legal obligation to pay or collect Taxes for which Customer is responsible under this section, RL will invoice Customer and Customer will pay that amount unless Customer provides RL with a valid tax exemption certificate authorized by the appropriate taxing authority. For clarity, RL is solely responsible for taxes assessable against it based on its income, property and employees.


PROPRIETARY RIGHTS AND LICENSES

  1. Reservation of Rights. Subject to the limited rights expressly granted hereunder, RL, its Affiliates, its licensors and Content Providers reserve all of their right, title and interest in and to the Services and Content, including all of their related intellectual property rights. No rights are granted to Customer hereunder other than as expressly set forth herein.

  2. Access to and Use of Content. Customer has the right to access and use applicable Content subject to the terms of applicable Order Forms, this Agreement and the Documentation.

  3. License by Customer to RL. Customer grants RL, its Affiliates and applicable contractors a worldwide, limited-term license to host, copy, use, transmit, and display any Non-RL Applications and program code created by or for Customer using a Service or for use by Customer with the Services, and Customer Data, each as appropriate for RL to provide and ensure proper operation of the Services and associated systems in accordance with this Agreement. If Customer chooses to use a Non-RL Application with a Service, Customer grants RL permission to allow the Non-RL Application and its provider to access Customer Data and information about Customer’s usage of the Non-RL Application as appropriate for the interoperation of that Non-RL Application with the Service. Subject to the limited licenses granted herein, RL acquires no right, title or interest from Customer or its licensors under this Agreement in or to any Customer Data, Non-RL Application or such program code.

  4. License by Customer to Use Feedback. Customer grants to RL and its Affiliates a worldwide, perpetual, irrevocable, royalty-free license to use, distribute, disclose, and make and incorporate into its services any suggestion, enhancement request, recommendation, correction or other feedback provided by Customer or Users relating to the operation of RL’s or its Affiliates’ services.


CONFIDENTIALITY

  1. Definition of Confidential Information. “Confidential Information” means all information disclosed by a party (“Disclosing Party”) to the other party (“Receiving Party”), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information of Customer includes Customer Data; Confidential Information of RL includes the Services, Content, Vendors, Partners, Processes, Plans, Designs, Technology and Technical Information and the terms and conditions of this Agreement and all Order Forms (including pricing). However, Confidential Information does not include any information that (i) is or becomes generally known to the public without breach of any obligation owed to the Disclosing Party, (ii) was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party, (iii) is received from a third party without knowledge of any breach of any obligation owed to the Disclosing Party, or (iv) was independently developed by the Receiving Party. For the avoidance of doubt, the non-disclosure obligations set forth in this “Confidentiality” section apply to Confidential Information exchanged between the parties in connection with the evaluation of additional RL services.

  2. Protection of Confidential Information. As between the parties, each party retains all ownership rights in and to its Confidential Information. The Receiving Party will use the same degree of care that it uses to protect the confidentiality of its own confidential information of like kind (but not less than reasonable care) to (i) not use any Confidential Information of the Disclosing Party for any purpose outside the scope of this Agreement and (ii) except as otherwise authorized by the Disclosing Party in writing, limit access to Confidential Information of the Disclosing Party to those of its and its Affiliates’ employees and contractors who need that access for purposes consistent with this Agreement and who have signed confidentiality agreements with the Receiving Party containing protections not materially less protective of the Confidential Information than those herein. Neither party will disclose the terms of this Agreement or any Order Form to any third party other than its Affiliates, legal counsel and accountants without the other party’s prior written consent, provided that a party that makes any such disclosure to its Affiliate, legal counsel or accountants will remain responsible for such Affiliate’s, legal counsel’s or accountant’s compliance with this “Confidentiality” section. Notwithstanding the foregoing, RL may disclose the terms of this Agreement and any applicable Order Form to a contractor or Non-RL Application Provider to the extent necessary to perform RL’s obligations under this Agreement, under terms of confidentiality materially as protective as set forth herein.

  3. Compelled Disclosure. The Receiving Party may disclose Confidential Information of the Disclosing Party to the extent compelled by law to do so, provided the Receiving Party gives the Disclosing Party prior notice of the compelled disclosure (to the extent legally permitted) and reasonable assistance, at the Disclosing Party's cost, if the Disclosing Party wishes to contest the disclosure. If the Receiving Party is compelled by law to disclose the Disclosing Party’s Confidential Information as part of a civil proceeding to which the Disclosing Party is a party, and the Disclosing Party is not contesting the disclosure, the Disclosing Party will reimburse the Receiving Party for its reasonable cost of compiling and providing secure access to that Confidential Information.


REPRESENTATIONS, WARRANTIES, EXCLUSIVE REMEDIES AND DISCLAIMERS

  1. Representations. Each party represents that it has validly entered into this Agreement and has the legal power to do so.

  2. RL Warranties. RL warrants that during an applicable subscription term (a) this Agreement, the Order Forms and the Documentation will accurately describe the applicable administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of Customer Data, (b) RL will not materially decrease the overall security of the Services, (c) the Services will perform materially in accordance with the applicable Documentation, and (d) subject to the “Integration with Non-RL Applications” section above, RL will not materially decrease the overall functionality of the Services. For any breach of a warranty above, Customer’s exclusive remedies are those described in the “Termination” and “Refund or Payment upon Termination” sections below.

  3. Disclaimers. EXCEPT AS EXPRESSLY PROVIDED HEREIN, NEITHER PARTY MAKES ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND EACH PARTY SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. ALL SERVICES ARE PROVIDED “AS IS,” AND AS AVAILABLE EXCLUSIVE OF ANY WARRANTY WHATSOEVER.


MUTUAL INDEMNIFICATION

  1. Indemnification by RL. RL will defend Customer against any claim, demand, suit or proceeding made or brought against Customer by a third party alleging that any Purchased Service infringes or misappropriates such third party’s intellectual property rights (a “Claim Against Customer ”), and will indemnify Customer from any damages, attorney fees and costs finally awarded against Customer as a result of, or for amounts paid by Customer under a settlement approved by RL in writing of, a Claim Against Customer, provided Customer (a) promptly gives RL written notice of the Claim Against Customer, (b) gives RL sole control of the defense and settlement of the Claim Against Customer (except that RL may not settle any Claim Against Customer unless it unconditionally releases Customer of all liability), and (c) gives RL all reasonable assistance, at RL’s expense. If RL receives information about an infringement or misappropriation claim related to a Service, RL may in its discretion and at no cost to Customer (i) modify the Services so that they are no longer claimed to infringe or misappropriate, without breaching RL’s warranties under “RL Warranties” above, (ii) obtain a license for Customer’s continued use of that Service in accordance with this Agreement, or (iii) terminate Customer’s subscriptions for that Service upon 30 days’ written notice and refund Customer any prepaid fees covering the remainder of the term of the terminated subscriptions. The above defense and indemnification obligations do not apply if (I) the allegation does not state with specificity that the Services are the basis of the Claim Against Customer; (II) a Claim Against Customer arises from the use or combination of the Services or any part thereof with software, hardware, data, or processes not provided by RL, if the Services or use thereof would not infringe without such combination; (III) a Claim Against Customer arises from Services under an Order Form for which there is no charge; or ( IV) a Claim against Customer arises from Content, a Non-RL Application or Customer’s breach of this Agreement, the Documentation or applicable Order Forms.  

  2. Indemnification by Customer. Customer will defend RL and its Affiliates against any claim, demand, suit or proceeding made or brought against RL by a third party (a) arising from PROJECTS (hardware procurement, installation, financing, etc.) (b) alleging that the combination of a Non-RL Application or configuration provided by Customer and used with the Services, infringes or misappropriates such third party’s intellectual property rights, or (b) arising from (i) Customer’s use of the Services or Content in an unlawful manner or in violation of the Agreement, the Documentation, or Order Form, (ii) any Customer Data or Customer’s use of Customer Data with the Services, or (iii) a Non-RL Application provided by Customer (each a “Claim Against RL”),  and will indemnify RL from any damages, attorney fees and costs finally awarded against RL as a result of, or for any amounts paid by RL under a settlement approved by Customer in writing of, a Claim Against RL, provided RL (a) promptly gives Customer written notice of the Claim Against RL, (b) gives Customer sole control of the defense and settlement of the Claim Against RL (except that Customer may not settle any Claim Against RL unless it unconditionally releases RL of all liability), and (c) gives Customer all reasonable assistance, at Customer’s expense. The above defense and indemnification obligations do not apply if a Claim Against RL arises from RL’s breach of this Agreement, the Documentation or applicable Order Forms.

  3. Exclusive Remedy. This “Mutual Indemnification” section states the indemnifying party’s sole liability to, and the indemnified party’s exclusive remedy against, the other party for any third-party claim described in this section.


LIMITATION OF LIABILITY

  1. Limitation of Liability. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF EACH PARTY TOGETHER WITH ALL OF ITS AFFILIATES ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER AND ITS AFFILIATES HEREUNDER FOR THE SERVICES GIVING RISE TO THE LIABILITY IN THE TWELVE MONTHS PRECEDING THE FIRST INCIDENT OUT OF WHICH THE LIABILITY AROSE. THE FOREGOING LIMITATION WILL APPLY WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY BUT WILL NOT LIMIT CUSTOMER'S AND ITS AFFILIATES’ PAYMENT OBLIGATIONS UNDER THE “FEES AND PAYMENT” SECTION ABOVE.


  2. Exclusion of Consequential and Related Damages. IN NO EVENT WILL EITHER PARTY OR ITS AFFILIATES HAVE ANY LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT FOR ANY LOST PROFITS, REVENUES, GOODWILL, OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER, BUSINESS INTERRUPTION OR PUNITIVE DAMAGES, WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF A PARTY OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF A PARTY’S OR ITS AFFILIATES’ REMEDY OTHERWISE FAILS OF ITS ESSENTIAL PURPOSE. THE FOREGOING DISCLAIMER WILL NOT APPLY TO THE EXTENT PROHIBITED BY LAW.


TERM AND TERMINATION

  1. Term of Agreement. This Agreement commences on the date Customer signs this agreement and continues until all subscriptions hereunder have expired or have been terminated.

  2. Term of Purchased Subscriptions. The term of each subscription shall be as specified in the applicable Order Form. Except as otherwise specified in an Order Form, subscriptions will automatically renew for additional one-year terms, unless either party gives the other written notice (email acceptable) at least 30 days before the end of the relevant subscription term. Except as expressly provided in the applicable Order Form, renewal of promotional or one-time priced subscriptions will be at RL’s applicable list price in effect at the time of the applicable renewal. Notwithstanding anything to the contrary, any renewal in which subscription volume or subscription length for any Services has decreased from the prior term will result in re-pricing at renewal without regard to the prior term’s per-unit pricing.

  3. Termination. A party may terminate this Agreement for cause (i) upon 30 days written notice to the other party of a material breach if such breach remains uncured at the expiration of such period, or (ii) if the other party becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors. A party may terminate this Agreement for convenience upon 60 days written notice.

  4. Refund or Payment upon Termination. If this Agreement is terminated by Customer in accordance with the “Termination” section above, RL will refund Customer any prepaid fees covering the remainder of the term of all Order Forms after the effective date of termination. If this Agreement is terminated by RL in accordance with the “Termination” section above, Customer will pay any unpaid fees covering the remainder of the term of all Order Forms to the extent permitted by applicable law. In no event will termination relieve the Customer of its obligation to pay any fees payable to RL for the period prior to the effective date of termination.

  5. Surviving Provisions. The sections titled “Free Services,” “Fees and Payment,” “Proprietary Rights and Licenses,” “Confidentiality,” “Disclaimers,” “Mutual Indemnification,” “Limitation of Liability,” “Refund or Payment upon Termination,” “Removal of Content and Non-RL Applications,” “Surviving Provisions” and “General Provisions” will survive any termination or expiration of this Agreement, and the section titled “Protection of Customer Data” will survive any termination or expiration of this Agreement for so long as RL retains possession of Customer Data.


GENERAL PROVISIONS

  1. 1. Export Compliance. The Services, Content, other RL technology, and derivatives thereof may be subject to export laws and regulations of the United States and other jurisdictions. RL and Customer each represent that it is not on any U.S. government denied-party list. Customer will not permit any User to access or use any Service or Content in a U.S.-embargoed country or region or in violation of any U.S. export law or regulation.

  2. 2. Anti-Corruption. Neither party has received or been offered any illegal or improper bribe, kickback, payment, gift, or thing of value from an employee or agent of the other party in connection with this Agreement. Reasonable gifts and entertainment provided in the ordinary course of business do not violate the above restriction.

  3. 3. Entire Agreement and Order of Precedence. This Agreement is the entire agreement between RL and Customer regarding Customer’s use of Services and Content and supersedes all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter. The parties agree that any term or condition stated in a customer purchase order or in any other Customer order documentation (excluding Order Forms) is void. In the event of any conflict or inconsistency among the following documents, the order of precedence shall be: (1) the applicable Order Form, (2) this Agreement, and (3) the Documentation. Titles and headings of sections of this Agreement are for convenience only and shall not affect the construction of any provision of this Agreement.

  4. 4. Relationship of the Parties. The parties are independent contractors. This Agreement does not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between the parties. Each party will be solely responsible for payment of all compensation owed to its employees, as well as all employment-related taxes.

  5. 5. Third-Party Beneficiaries. There are no third-party beneficiaries under this Agreement.

  6. 6. Waiver. No failure or delay by either party in exercising any right under this Agreement will constitute a waiver of that right.

  7. 7. Severability. If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, the provision will be deemed null and void, and the remaining provisions of this Agreement will remain in effect.

  8. 8. Assignment. Neither party may assign any of its rights or obligations hereunder, whether by operation of law or otherwise, without the other party’s prior written consent (not to be unreasonably withheld); provided, however, either party may assign this Agreement in its entirety (including all Order Forms), without the other party’s consent to its Affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Notwithstanding the foregoing, if a party is acquired by, sells substantially all of its assets to, or undergoes a change of control in favor of, a direct competitor of the other party, then such other party may terminate this Agreement upon written notice. In the event of such a termination, RL will refund Customer any prepaid fees covering the remainder of the term of all subscriptions for the period after the effective date of such termination. Subject to the foregoing, this Agreement will bind and inure to the benefit of the parties, their respective successors and permitted assigns.

  9. 9. RL Contracting Entity, Notices, Governing Law, and Venue. The RL is the entity entering into this Agreement, email aSalahi@RenuLogix.com to obtain the address to which Customer should direct notices under this Agreement, the law that will apply in any dispute or lawsuit arising out of or in connection with this Agreement is the Law of the State of California. 

  10. 10. Manner of Giving Notice. Except as otherwise specified in this Agreement, all notices related to this Agreement will be in writing and will be effective upon (a) personal delivery, (b) the second business day after mailing, or (c), except for notices of termination or an indemnifiable claim (“Legal Notices”), which shall clearly be identifiable as Legal Notices, the day of sending by email. Billing-related notices to Customer will be addressed to the relevant billing contact designated by Customer. All other notices to Customer will be addressed to the relevant Services system administrator designated by Customer.

  11. 11. No solicitation. Customer and its affiliates will not (directly or indirectly) solicit, recruit and/or customers, vendors, or partners of RL.

  12. 12. Return of property. Within 7 days of the expiration or earlier termination of this Agreement, the Platform User shall return to the Company, retaining no copies or notes (physical or digital), all Company products samples, models, property, and documents relating to the Company's business including reports, abstracts, lists, correspondence, information, computer files, computer disks, and other materials and copies of those materials obtained by the Contractor during and in connection with its work with the Company. All files, records, documents, blueprints, specifications, information, letters, notes, media lists, original artwork or creative work, notebooks, and similar items relating to the Company's business, whether prepared by the Contractor or by others, remain the Company's exclusive property.

13. Use of Trademarks. Terms of use - RenuLogix Platform

Agreement to Governing Law and Jurisdiction. Each party agrees to the applicable governing law above without regard to choice or conflicts of law rules, and to the exclusive jurisdiction of the applicable courts above.

MARKETING, SALES, AND INSTALLATION QUICK POLICIES, GUIDELINES & TERMS OF USE

PLEASE READ THIS ENTIRE DOCUMENT. FAILURE TO COMPLY COULD RESULT IN YOUR TERMINATION

AS A RENULOGIX (RL) USER.

THESE ARE THE CURRENT POLICIES AND GUIDELINES. COMPANY AT ITS SOLE DISCRETION CAN UPDATE THEM AT ANYTIME.

Policies & Guidelines at a Glance

RL proudly authorizes our Users to represent RL nationwide. We truly appreciate our Users and their customers. We expect our Users will represent us in a professional, honest, and accurate way when sharing RL. We recognize the need to protect the image of RL and require our Users to uphold and protect our values, beliefs, and our progressive approach to business.

Affiliation with RL

When representing your affiliation with RL on any marketing materials, including Business Cards, please follow the format. NAME, Powered by RenuLogix, for example – Mary Jones, Powered by RenuLogix.

The RL Sales & Marketing Policies and Procedures have been implemented to provide a solid foundation for our Users. We REQUIRE our Users review the Policies & Guidelines provided and share them with their organization/team. The marketing and promotion of RL, the RL opportunity, the RL Pricing, RL compensations and the RL message shall be consistent with the public interest, and must avoid all discourteous, deceptive, misleading, unethical, or immoral conduct or practices. This document is provided for Users to understand what is and is not acceptable when marketing RL. For example, if Users develop their own marketing and promotional materials, notwithstanding their good intentions, they may unintentionally violate any number of statutes or regulations affecting the RL business. These violations, although they may be relatively few, could jeopardize User’s Customers getting our services and/or the RL opportunity for Users.


Trademarks

The RenuLogix, RL, name, trademarks, service marks and copyrighted materials as well as those of other Users with (the “Proprietary Marks”) are owned by the respective Companies and the use of the Proprietary Marks and copyrighted materials by RL Users is NOT allowed, RenuLogix.

The RL’s name, trademarks and service marks and copyrighted materials (the “Proprietary Marks”) are owned by RL and/or its affiliates. The use of the Proprietary Marks and copyrighted materials by Users must be approved in writing by RL prior to use and must be in strict compliance with the RL Master Subscription Agreement and Sales & Marketing Policies and Procedures.

Any right to use RL’s Proprietary Marks and copyrighted materials by a User is non- exclusive, and that the RL has the right and sole discretion to grant others the right to use such Proprietary Marks and copyrighted materials. Any and all goodwill associated with the Proprietary Marks and copyrighted materials (including goodwill arising from a User’s use) inures directly and exclusively to the benefit of RL and is the property of RL. On expiration or termination of the Master Subscription Agreement, no monetary amount shall be attributable to any goodwill associated with any User’s use of the Proprietary Marks or copyrighted materials. Users must include the Users Logo, their name and RL website link on sales and marketing materials. Users MAY ONLY USE the RL Users logo: powered by Renulogix.



URL’s, Domain Names and Email Addresses

Users are NOT permitted to use RL’s Proprietary Marks (Logos), copyrighted materials, Name, or any variation thereof in domain names, in their business names or email address. 

Users cannot use or register any domain name that could cause confusion, or be misleading or deceptive, in that they cause individuals to believe or assume that the website accessible through the URL is the property of RL. 

RL shall have the right to require the owner of a violating domain name to transfer the domain name to RL immediately at no cost to RL, in addition to the RL’s other rights and remedies. Each User agrees to immediately reassign to RL any registration of RL’s name and other Proprietary Marks in violation of the RL Sales & Marketing Policies & Procedures.


Price and Promotions

Users may not advertise any of RL’s products at a price less than the highest RL-published price of the Company’s products plus shipping and applicable taxes.

No special enticing advertising is allowed, including, but not limited to, offers of free User enrollment, free shipping, or other such offers that grant advantages beyond those available through RL.


Legal Compliance Requirements

Users are authorized to utilize RL Platform to conduct their businesses. 

1. Users will not represent that they work for the chosen installer if they are not employed by the installer.

2. Users will not identify themselves as a RL employee or imply they are acting on behalf of the RL corporate office.

3. Users will not misrepresent savings achievable when a homeowner installs solar. Users will not tell a homeowner that they will never have an electric bill after they install solar.

4. Users will not give tax or legal advice.

5. Users are not authorized to utilize the Platform for price checking.

6. Users will not use any advertising, promotional and/or training materials that are not authorized by RL. 

7. Users will not make direct contact with other Users, Partners, providers or EPC/Installers unless directly facilitated by RL.

8. Users will not misrepresent themselves as the homeowner.

9. Users will not misuse any homeowner’s personal information.

10. Users will not solicit anyone who is on the Do Not Call List.

11. Users will not misrepresent the potential increased value to the home when installing solar.

12. Users will maintain current license(s) as required in the state in which the sale occurs.

13. Users will not use the Trademark name RenuLogix in any Social Media title, URL, or email.

14. Users will not make income claims or guarantees of income.

15. Users will not make saving guarantees to homeowners.

16. Users must conduct themselves with the highest standards of honesty, integrity, and in a Professional manner at all times.


Responsibilities

  • Operators (refer to Master Subscription Agreement definitions) must maintain an ongoing professional leadership association with Users in their organization and must fulfill the obligation of performing a bona-fide supervisory, distributive or sales function in the sale or delivery of products and services

  • Operators should monitor their team to guard against making improper product or business claims, violations of the Policies and Procedures, or engaging in any illegal or inappropriate conduct.

  • Users must always abide by the Policies & Procedures and engage in Compliance education, corrections to posts or advertisements when required.

  • Users must support, protect, and always defend the integrity of the RL products, services and income opportunity.

  • Users may only access the tools and reports that are available to them (under their Master Subscription Agreement). They shall immediately report any unauthorized access that happened by accident or mistake.


Advertising

  • RL Users may not use official RL material to promote the RL opportunity in any states or countries where RL is not open for business.

  • Mentioning income guarantees in advertising and promotional material is prohibited.

  • Users may only advertise or promote RL using approved tools, templates or images acquired from RL.

  • Users may market at swap meets, garage sales, flea markets or tradeshows.

  • Users may not create, respond, or appear in media advertising (television, radio, newspaper) or conduct interviews with the media without prior RL written approval.

  • Don’t use the corporate name, corporate logo, copyrighted material, or trademarks on any materials or communications on social media platforms, EXCEPT in materials provided and authorized by RL.

  • All promotional materials used to advertise or promote your RL business – printed materials, websites, landing pages, autoresponder notes, FB ads etc. – must be submitted to RL PRIOR to use for compliance approval.

  • Don’t use any online classified (Craigslist, Indeed) to list, offer or sell RL services OR the opportunity.

  • Users may not utilize the RL information or other User’s information to create profiles on 3rd party online lead generation sites (i.e. HomeAdvisor, Angie’s List etc.), all profiles must be in the User’s company name only and the User must represent they are Powered by RenuLogix.


Electronic Advertising

Users may advertise or promote their business or RL’s business, products or services or use the RL’s User Proprietary Marks or copyrighted materials in electronic media or transmission, including on the Internet, via web sites or otherwise only in accordance with the terms of these Policies and Procedures and other guidelines developed by RL from time to time.


Branding

  • Don’t use the RL Proprietary Marks as Facebook, Twitter or ANY social media handles, names or titles.

  • Don’t use RenuLogix or any variation of the company name in any other written format whether digital or not.

  • Don’t use the name RenuLogix in ANY form in your team’s name, a tagline, your personal website address or extension, in an email address, as a personal name or as a nickname.


URL’s, Domain Names and Email Addresses

Users are NOT permitted to use RL’s Proprietary Marks (Logos), copyrighted materials, Name, or any variation thereof in domain names, in their business names or email address.

Users cannot use or register any domain name that could cause confusion, or be misleading or deceptive, in that they cause individuals to believe or assume that the website accessible through the URL is the property of RL.

RL shall have the right to require the owner of a violating domain name to transfer the domain name to RL immediately at no cost to RL, in addition to RL’s other rights and remedies. Each User agrees to immediately reassign to RL any registration of the RL’s name and other Proprietary Marks in violation of the RL Sales & Marketing Policies & Procedures.


General Marketing

Users may have company websites that must be password protected & used only for their organization. 

Users are NOT permitted to use RL or other users’ Proprietary Marks in telephone listings, on telephone answering equipment or imprinted on checks under any circumstance. Users are prohibited from answering the telephone by saying “RenuLogix,” or in any other manner that would lead the caller to believe that he or she has reached the corporate offices of RL.

Users may create a third-party website with RL authorization. Third party website registration documents are required, and the website must be approved in writing BEFORE posting.

  • Don't produce or distribute unauthorized promotional materials such as but not limited to t-shirts, hats, banners, water bottles, etc. without PRIOR written approval. Users may only use official RL promo items.

  • Don’t sell any homemade or corporate marketing materials and sales aids to other Users. 

  • Don’t send unsolicited commercial emails. Spamming or distribution of unsolicited emails to persons with whom you have no prior or existing personal or business relationship is prohibited.


Non-Disparagement

RL wants to provide its Users with the best products, services, pricing and compensation plan in the industry. Accordingly, we value your constructive criticisms and comments. All such comments should be submitted in writing to RL management at aSalahi@RenuLogix.com.

Remember, to best serve you, we must hear from you! While RL welcomes constructive input, negative comments and remarks made in the field by Users about RL, its products and services, pricing, or compensation plan serve no purpose other than to sour the enthusiasm of other Users.

For this reason, and to set the proper example, Users must NOT disparage, demean, or make negative, untrue or misleading comments about RL, other Users, RL’s products and services, the Marketing and Compensation plan, or RL’s directors, officers, or employees.


Social Media at RL

Social Media and the Law

Social media plays a vital role in how RL’s Users build and manage their businesses. You can have fun and promote your business while still being professional. All communications shall respect the rights, opinions, and sensitivities of others.

Users must comply with all laws, rules and regulations regarding electronic communications including, without limitation, the federal CAN SPAM Act. Users may not post, publish or distribute content that is unlawful, harassing, libelous, defamatory, slanderous, abusive, threatening, harmful, vulgar or obscene, as determined by the RL in its sole discretion, or which could give rise to civil liability or otherwise violates any applicable local, state, national or international law or regulation.


Social Media

Users may choose to leverage social media and use it to build awareness which will create interest in the products and services and income opportunities. Users may create a business profile page on social media EXCLUSIVELY for their RL business.

Users must clearly identify themselves as Independent Contractors Powered by RenuLogix on ALL Social Media profiles.

Users may not explain the RL Pricing and compensation plans on social media Media.

Don’t use the RL name, RL logo, copyrighted material, or trademarks on any materials or communications on social media platforms, EXCEPT in materials provided by and authorized by RL.

Users may join social networking sites (I.E., Facebook, LinkedIn, Twitter, etc.), online forums, discussion groups, blogs, and other forms of internet communication to communicate the benefits of RL’s offerings. However, at no time may a User use any RL or other Users, vendors, and affiliates’ brand or trademark information or promote a PERSONALLY created RL promotional website on social media to position themselves as anything other than an Independent Contractor Powered by RenuLogix.


Social Media Videos

Users may NOT produce or reproduce for sale or personal use any RL-produced literature, audio, or presentations, events, or speeches, including conference calls. Video and/or audio taping of RL meetings and conference calls is prohibited. Still photography is allowable at the discretion of the meeting host. Users may post or “pin” photographs and repost videos as provided on RL social media sites.

Users may upload, submit or publish self-created, RL related video, audio or photo content that is consistent with the Policies & Procedures and that has been registered and approved by RL for compliance PRIOR to posting/publishing.


Media Interviews or Endorsements

All media inquiries and/or requests for interviews should be referred to RL. Users’ participation in radio, television, newspaper, tabloid, internet, or magazine interviews, or using public appearances, public speaking engagements, or making any type of statement to the public media to publicize RL, its products, services or their businesses, requires PRIOR written approval from RL.


Solicitation Restrictions at RL

No endorsements by a RL officer or any third party may be asserted, except as expressly communicated in RL literature and communications. Federal and state regulatory agencies do not approve or endorse our program. Users may not represent or imply, directly or indirectly, that the RL’s programs, products or services have been approved or endorsed by any governmental agency.


Sales Presentations

At sales presentations, Users shall truthfully identify themselves, their products, and the purpose of their business to prospective customers. Users may not use any misleading, deceptive, or unfair sales practices. Explanation and demonstration of products offered shall be accurate and complete including, but not limited to, regarding price, terms of payment, refund rights, guarantees, and after-sales services and delivery.

Personal or telephone contacts shall be made in a reasonable manner and during reasonable hours to avoid intrusiveness and in accordance with applicable laws. Users must immediately discontinue a demonstration or sales presentation upon the request of the prospects. Users shall not directly or by implication, denigrate any other company or product. Users shall refrain from using comparisons which are likely to mislead and which are incompatible to the principles of fair competition. Points of comparison shall not be unfairly selected and shall be based on facts which can be substantiated.

Users shall not abuse the trust of customers, shall respect the lack of experience of customers and shall not exploit a customer’s age, illness, lack of understanding or lack of language expertise.


Solicitation Restrictions

Users agree that during the term of the Master Subscription Agreement and for a period of three years thereafter, Users shall not, directly or indirectly, on his or her own behalf or on the behalf of any other person or entity, solicit, induce or hire or attempt to solicit, induce or hire any Users, employee, member, customer, supplier or vendor of RL (i) to enter into any business relationship with any other company or individual or (ii) to terminate or alter his or her business or contractual relationship with RL.

  • Don’t solicit Users to join another company.

  • Don't engage in crossline recruiting or unethical business practices.

  • Don’t solicit RL Employees, Users, Customers, Vendors, Partners, etc.


Income Claims at RL

  • Don’t represent or imply that RL, its Pricing or your income have been “approved,” “endorsed” or sanctioned by the federal government, state regulatory agencies or any other government agency.

  • Don't misquote or omit any significant facts about the RL Pricing, products and services, etc.

  • Don't show copies or originals of your income checks or post them on any Social Media sites.

You must use the proper income disclaimer when making claims regarding RL.


Income Disclaimer

There are no guarantees regarding User’s income. The success or failure of each User, like in any other business, depends upon each User's skills and personal effort. Earning levels for RL User’s that appear are examples and should not be construed as typical or average. Income level achievements are dependent upon the individual User’s business skills, personal ambition, time, commitment, activity, and demographic factors.

Users must truthfully and fairly understand and describe the RL’s Pricing, Compensation Plan and Income opportunities. No past, potential or actual income claims may be made to prospective Users, nor may Users use their own incomes as indications of the success assured to others. Income checks may not be used as marketing materials. Users must not guarantee income or estimate expenses to prospects.

Don't make unauthorized or exaggerated income projections, claims, or guarantees while presenting or discussing our opportunity, Pricing, or income opportunities. You must display the Income Disclaimer when presenting the Income Plan to prospective Users.

Income claims include statements of average or non‐average earnings, statements of earning ranges, income testimonials, lifestyle claims and hypothetical claims. Income checks may not be used as marketing materials. Users may not guarantee income or estimate expenses to prospects. Any earnings information or statements regarding income in the Master Service Agreement are solely to explain the income opportunity and are not representations or guarantees of any earnings or income.

RL does not guarantee or imply any specific earnings or income. Individual income results may vary significantly and are based on many factors, including a User’s individual efforts, business experience and skills. RL makes no guarantee or representation as to the level of success.

Do not utilize RL Training and Event recordings of RL income opportunity discussions on customer (homeowner) facing websites.


Product Claims at RL

Users must be truthful in the representation of the RL’s products and services. Users may make no claim, representation or warranty concerning any product or service of RL, except those expressly approved in writing by RL or contained in RL materials.

You must use the proper product disclaimer when making claims regarding RL.

Product/Service Warranty Disclaimer

Users may not make claims regarding or misrepresent how specific utility companies govern the production of solar energy sent to the grid, the consumption of energy sent to the grid, the net metering policy in play for a jurisdiction or any Time of Use (TOU) policies to the homeowner.

Users may not guarantee savings or lower utility bills.

Users may not guarantee Local or Federal Tax Rebates or incentives.

Users may not misrepresent product or service warranty terms or conditions, refrain from using verbiage such as “bumper to bumper” or the like.

Any compensation, advanced compensation or bonus earned and paid on products or services refunded or cancelled is the obligation of and must be repaid or “clawed back” to RL by Users earning such compensations. RL has the right to offset such amounts against future compensations or refunds paid or owed to such Users who received compensation.


TCPA Compliance

What is TCPA? It stands for Telephone Consumer Protection Act. If you are not familiar with this act, it was put in place so that consumers can register their phone number with a national “Do Not Call List Registry”. If a phone number is on the do not call list, you cannot call that phone number for any marketing purposes without CONSENT from the consumer. And that consent needs to be TCPA compliant.

If you do call a phone number on the do not call list without their consent, you have violated the law.

It is unacceptable that the actions of RL Users who do not respect (or are unaware) of TCPA laws can come back and damage RL.

This is an issue you need to be aware of. If the company finds that you violated TCPA laws, per our policies and procedures, you can and will be held responsible for any damages RL incurs by your actions.


National Do Not Call Registry

Do not cold call any leads you received from a lead vendor unless they can provide PROOF of TCPA compliance.

You can also easily check every phone number of any lead you come across and determine if it’s on the Do Not Call List. Instructions for how to do so are posted below.

If ANYONE reaches out to you offering free leads, turn them down. Avoid any international or foreign entities trying to give you leads, and it is always best practice to check any cold leads you have with the Do Not Call List Registry.

You are a 1099 business owner, you are solely responsible for your actions, and whether your intentions are good or not it does not matter. If you violate TCPA and damages, come back to the company, you can be held liable.

Here are the instructions on how to check every cold lead with the Do Not Call List Registry. If you are working a cold lead, or unclear if you can legally call a lead, simply follow the instructions below to check.

Step 1: Go to: https://www.donotcall.gov/

Step 2: Click on Verify your Registration

Step 3: Enter up to Three Telephone Numbers and your email and click verify

Step 4: Check your email and the email will let you know if the telephone number is on the Do Not Call List


Events at RL

The content of all RL sponsored events is copyrighted material, if there is a posted recording of such an event on the RL’s Platform or Social Media Group Page, the Users may NOT repost to a customer (homeowner) facing social media channel or website.

NO audio or video recording is allowed at any RL event unless done at the RL’s request and approval.

  • Still photography is allowed at events.

  • Users may choose to promote their business at events or business gatherings.

  • Users may display, promote, and/or sell RL products at trade shows and professional expositions as long as they submit an Event Request Form at least 7 days PRIOR to the event.

  • Don’t upload, submit or publish any content (video, audio, presentations or any computer files) produced by RL or captured at official events without prior written approval or unless content is publicly available on the public facing website.

Any event larger than 50 people will be registered PRIOR to the event.

Reaching Out to RL? Send your questions to aSalahi@RenuLgoix.com.


RL Compliance Philosophy

Most Compliance violations are a result of an innocent mistake. However, Compliance is critical to RL business and yours, so we take it VERY seriously.

Users must abide by our Policies and Procedures. When violations do occur, it may result in disciplinary actions such as a warning, suspension, or termination, based on RL’s careful review and discretion.

If we find a User out of Compliance with these Policies and Procedures, the following actions will be taken based on the offense:

First Occurrence Courtesy Warning, No correction within 72 hours – NO Platform access.

Second Occurrence minimum 30-day Suspension

Third Termination as a User (Independent Contractor)

ALL violations are dealt with at RL’s discretion and may result in immediate termination.

You may contact us for any additional questions at: aSalahi@RenuLogix.com

RL Quick Installation guidelines:

  • Installers are entirely responsible for the delivery and quality of projects.

  • Installers must complete projects according to the issued permit and in compliance with the terms and conditions of the signed home improvement agreement with the homeowner. Installers must follow and practice all the applicable (Local, State and Federal) codes, laws and regulations.

  • Installers must follow and practice all the applicable safety and security (Local, State and Federal) codes, laws and regulations.

  • Installers must provide the homeowner with the final version of the permit package (for their review and approval) prior to submitting it for permit.

  • Installers must clean-up the job sites at the end of each day during the project

  • Installers must be always truthful, courteous and respectful to the homeowners

  • Installers must immediately report (to the homeowner) in case of any kind of property damages, take pictures of the damage and provide a written report of how the damage happened and what is their remedy.

  • Installers will NOT smoke or drink alcohol at the homeowner's property.

  • Installers will NOT talk loud at the job site.

  • Installers will NOT play loud music at the job site.

  • Installers will NOT block neighbors’ driveways.

  • Installers must keep homeowners informed about the progress of their project.

  • Installers must maintain an acceptable, organized and professional crew in terms of: 1. cleanness of clothes, 2. Cleanness and Organization of their Vans, Tools, Jobsite, etc.

  • Installers must be responsive (in a timely manner) to all project communications


Banned accounts:
Your account may become banned if it is not used to generate installations for more than 60 days. Please contact RenuLogix for more information.